Pepkor Holdings Ltd. has successfully obtained the necessary approvals from South African authorities to expand its footprint in the banking sector. As the leading retailer in clothing and mobile phones across the continent, Pepkor aims to enhance its financial service offerings for millions of lower-income customers.
In a strategic move last month, the retailer also acquired a financial technology software platform to bolster this ambitious expansion initiative, as outlined in a recent statement.
This expansion aligns Pepkor with other key retailers in South Africa, including Shoprite Holdings Ltd., who are leveraging consumer data gathered through loyalty programs to provide banking solutions to a significant portion of the South African population, many of whom are either unbanked or inadequately served by conventional financial institutions.
“We are redefining our relationship with millions of our customers,” stated Chief Executive Officer Pieter Erasmus in a recent announcement. “With our commitment to digital inclusion and fintech, we are unlocking scalable growth opportunities that are already yielding measurable results.”
Numerous local retailers have already begun offering essential financial services, including fund transfers, bill payments, and cash withdrawals. Pepkor’s fintech division has seen remarkable growth, with revenue increasing by 31% to 16.6 billion rand (approximately $961 million) for the year ending in September. This division has consequently accounted for 17% of the company’s overall sales.
Based in Cape Town, Pepkor operates more than 6,000 stores and includes both Pep and Ackermans, where it sells mobile devices and provides financing options. The company previously announced a 9.2% rise in its dividend payout, reflecting its commitment to increasing shareholder value.
In early trading on Johannesburg’s stock market, Pepkor experienced a notable surge, rising by up to 3.8%—its largest intraday increase in over three weeks. However, it is essential to note that the stock has faced a 10% decline this year, contrasting the broader FTSE/JSE Retailers Index, which has fallen by 24%.
In conclusion, Pepkor’s strategic move into the banking sector represents a significant step towards enhancing financial services for underbanked communities in South Africa. By acquiring innovative technology and leveraging consumer data, the retailer is setting a foundation for future growth while addressing unmet needs in the market.


